"How can we make this job as affordable as possible for the customer"
Now a days businesses often lose site of what matters the most, making a customer feel appreciated for their business. We strive to show each customer that they are the most important customer we have by knowing their name, returning their calls and emails promptly, and our team to be of the details that matter for each unique junk removal we do for customers. project. For this reason, our second governing philosophy is to:
"treat every customer, like our only customer"
We provide flexibility in scheduling for customers while putting ourselves in the customers shoes and asking "how would I want this job handled if I were Mr. or Mrs. X".
Junk Hauling Services in New Hampshire and Eastern Massachusetts
Still Want To Know More About Ole' Trash Can Willys?
My name is Steven Heimsath, Im the owner of Trash Can Willys. I started the company after receiving outrageous quotes from a local trash disposal company to get rid of my own junk after moving to New Hampshire from Boston Ma to raise my family 12 years ago. I thought to myself "this is crazy, I can help people get rid of junk more affordably than these guys", and so I have. One debris disposal company in particular was it was a certain 800 company that gave me a same day junk hauling quote. I thought the price was crazy and I knew it was inflated to the point it was borderline a rip off. I started the company off with a 2006 Ford Explorer and a small trailer and gave great personalized service. I wanted the company to make getting rid of junk a pleasant and affordable experience for my customers. I think there is a big difference when dealing with us rather than a huge corporation some being summarized here:
- We actually know our customers names
- We work with each customer personally to ensure you get your junk removed at the fairest price you will find
- We know who our regular customers are because we treat each customer like our only customer
- Our staff is very professional, I would say MORE professional than our corporate competitors because of the owner - employee approach we take with regards to training and a "can do happily" company attitude
- You will find our staff both pleasant and eager to help you
- We all actually LIKE OUR JOBS - ask the guys when they come out if they like their job, guaranteed they will say they love it, because our employees are well taken care of, respected, and appreciated. They WANT to do a good job for you, so your happy and our company succeeds
- Being a small local business we help the local economy and employ good people
Almost 12 years later we are still going strong and have grown into the top rated junk removal business serving New Hampshire & Massachusetts and well thats something we are really proud of. We go the extra mile for our customers and we think it shows in the amazing reviews we get. Find out for yourself why Trash Can Willys is an absolute joy to work with and give us a call today 🙂
A Note About Our Crew As A Whole
We are not just saying this because it's protocol for an about page. Our crew members go through an extremely extensive background check, pre-employment check, drug screening, and are trained extensively for a 3 month period where new crew members are kept under a watchful eye.
Through this probationary time frame we get to know our staff very well and some don't make the cut. You would be extremely surprised and impressed with the process for a "garbage disposal company" on what we put these guys through. The reasoning is our company culture is not taken lightly.
After completing their training these crew members are like family to us and that is the way the business is ran, with a family "feel" to it. All said, anyone of these guys we would trust watching our kids, homes, and personal belongings with the fullest of confidence. They have all demonstrated sincere and real character as we have gotten to know each one of them.
You can rest assured you, your home, and your personal belongings are in truly good hands. These are not drifters, low character, people scraping by. These are career professionals for our business and damn good at their jobs. They believe in our vision and are all invested heart and soul in the businsss and ultimately in providing you the best service possible for the fairest price they can...
Where Did The Name Come From Anyways?
Steve - "I chose the name keeping with the idea of making it fun for customers and staff. There was a show years ago called crank yankers, they would pretend to make prank phone calls and one of the characters I found hilarious, his name??? Junk Yard Willy, we decided on Trash Can Willys and ran with it and LOVE the name. I wanted our name to be fun and different and unique instead of all these stupid 1 800 company spin offs."